► To enhance our members’ wealth to achieve a satisfactory level of retirement adequacy according to their individual requirements.
► Quality in all that we do - We take pride in doing first-rate work to achieve first rate results for our customers.
► Putting people first - We satisfy people’s needs through prompt, courteous and helpful service.
► Clear, open and timely communication - We make sure people are informed and consulted through frequent, timely, relevant and responsive communication.
► Working together as a team. Respecting, supporting and encouraging people - We bring out the best in our people by providing an environment which enhances their trust, confidence, motivation and abilities.
► Being accountable for our actions - Acknowledging and learning from our mistakes and behaviour.